About the store
What NAMANE Store is
NAMANE Store is the online store for fans travelling to Korea. Show and pop-up tickets, NAMANE cards and transit passes, stays and tours, official MD — chosen in one place and paid for in one checkout.
It is a website, so there is nothing to install, and you can browse without signing up. An account is only needed to buy.
Five languages are available: 한국어 · English · 日本語 · 简体中文 · 繁體中文. You can switch at any time inside the store.
What we sell
Four broad groups.
- Shows & pop-ups — concert and pop-up tickets, admissions, and packages that bundle a stay with the ticket
- Card & Pass — rechargeable NAMANE Card, transit passes
- K-POP cards — artist designs, limited runs
- Travel & stays — hotels, tours and sightseeing, e-SIM and other travel essentials
What is on sale changes over time. Check the store for what is available now.
From order to pickup
- Choose a product and its options or dates.
- Pay. The payment methods available to you are shown at checkout.
- Once the order completes, your vouchers and QR codes are issued.
- Receive it the way that product works.
| Product type | How you receive it |
|---|---|
| Show tickets | Present the QR voucher on site to exchange it for entry or a physical ticket |
| NAMANE Card · Pass | Collect at a designated pickup point, or have it delivered |
| Stays · Tours | Present the voucher on site |
| Official MD | Delivered |
How and when you receive something differs by product. The exact terms appear on the product page and on your order confirmation.
Payment & help
Payment happens in the store itself. Your orders and vouchers stay in My page under your store account.
Cancellation and refund terms differ by product. The policy shown on the product page is authoritative — please read it before paying.
Frequently asked questions and notices live in the store: FAQ · Notices